A Little Recognition Can Have a Big Impact

Have you ever toiled forever in silence crying for just a little love and affection? Yeah, me too. But love is strange. The more you give it away, the more you get in return. For example,  …

I was getting a bowl of cereal this morning for my darling wife at a hotel breakfast buffet. I noticed that the young lady tending the breakfast bar  was being both effective and efficient and quietly proficient  at keeping all of the items and serving dishes full, need, and clean. But instead of a smile, she had a rather stoic loil.

After she talked herself back into the kitchen behind the door, I knocked and pushed it open and  asked, “Can I ask you a question?”

She took the two  steps between us toward me and bracing her face replied, “Sure.”

I asked, ” Don’t you wish people would recognize how nicely and neatly you maintain your breakfast bar? ”

She gulped and replied, “Yes.”

“Don’t you wish someone, anyone, would just take a second to say thank you?”

“Yes.”

So I splurged and smiled and said, “So thank you for a practically perfect breakfast.”

Tears welled just a touch in hers eyes as we briefly as she replied, “Thank you. You don’t know how much I needed that. I was having a bad day, but you’ve just made my day good.”

“You’re welcome,” I replied, “but don’t settle for just one good day. Go out there and be Great! All the time!”

People don’t need constant praise, though more is always better than less. But everyone needs and deserves just a little recognition for what they do in their jobs moment to moment for others.

Here’s challenge for you. Try to recognize someone positively just twice on the day you read this.  It will make you feel so good you will want to do it twice an hour.

 

7 Ways to Give and Get Respect in Almost Any Relationship

Have you ever felt your relationship with someone is going downhill, but you cannot quite put your finger on why? Yeah, me, too.

Usually, it revolves around allowing our mutual respect to get minimized in our relationship. We just live our lives acting toward and reacting to each other without being mindful of what we are doing and how we are doing it.

Most dictionaries define “respect” as either a verb or one of two nouns.

  • Verb – admire (someone or something) deeply, as a result of their abilities, qualities, or achievements.
  • Noun – a feeling of deep admiration for someone or something elicited by their exhibited values, abilities, qualities, or achievements.
  • Noun – a relation or reference to a particular thing or situation or a particular way of thinking about or looking at something

As part of my concept of Greatness!, I believe respect is a relationship between two particular people based on a deep admiration of each for the other elicted by their respective exhibitions of their values,  abilities, qualities, or achievements.

In one of his many books on relationships, the noted psychiatrist, Rabbi Abraham Twerski, M.D. discusses relationships based on respect  acronymically as a “magic formula” using:

  • Restraint,
  • Effort,
  • Sensitivity,
  • Patience
  • Empathy
  • Consideration, and
  • Tolerance.

I could not agree with him more.

 

 

5 Changeology Steps To Become Great! All The Time! – Part 8 – The Final Chapter

book_imgWe are now in John Norcross’s fifth and final step in Changeology, Persist.

Unless properly managed and maintained over the long term, effective change dissipates slowly, gradually, almost imperceptibly as a result of minor slips. Just like Norcross consistently teaches the first four steps/stages of change require working on them in order and mastering each step’s skills and strategies, Norcross maintains his persistence step/stage requires not only mastering the skills and strategies, but also a fundamental shift in thinking.

An example of such a fundamental shift is moving from the limited, short-term deprivation of a diet to the continual, long-term enjoyment of a more enhanced lifestyle.

I have often said, “Maintenance is the largest burden of ownership.” Norcross explains that psychologists define maintenance as Continue reading “5 Changeology Steps To Become Great! All The Time! – Part 8 – The Final Chapter”

5 Changeology Steps To Becoming Great! All The Time! – Part 7

book_imgUsing one of the core principles of Greatness! and the P10 Principle, Norcross begins his fourth step of change, the perseverance stage, in his book Changeology, by reminding one and all that most mere mortals cannot achieve perfection. But here’s the good news.

  • Studies show 58 to 71% of change-seekers slip at least once in their first 30 days of Step 3 (Perspire).
  • The average changer slips six times.
  • 71% of people who resolve to make changes and have slips and manage those slips feel the slip strengthens their commitment to their resolution.

Change is an experience. My definition of experience is breaking things and having to fix them. Norcross says the perseverance stage of behavior change is Continue reading “5 Changeology Steps To Becoming Great! All The Time! – Part 7”

5 Changeology Steps To Becoming Great! All The Time! – Part 6

book_img

Norcross’s Changeology Step 3 is Perspire: Taking Action, which is essentially the same as the Practice P of the P10 Principle. According to the author, Edison’s 99% Perspiration, the fury of action, takes place between 14 and 30 days into the 90-day change journey.

Norcross contends successful action requires avoiding step/strategy mismatch by abandoning the earlier psych and prep step strategies of raising your self-awareness and arousing your emotions and replacing those strategies with four action-based change-catalyzing strategies:

  1. Rewarding yourself to strengthen your goal behavior in a systematic, intentional way
  2. Countering by talking yourself instructionally about how to engage in the healthy opposite of the bad behavior
  3. Controlling your environment to enhance the effectiveness of your change by populating your life with reminders and people that help you maintain your change work
  4. Developing a team of helping relationships quarterbacked by a professional coach and with which you maintain at least one daily contact with at least one team member

Rewarding is both a science and an art unto itself. Some types of rewards include:

  • Consumables – treats like pizza
  • Activities – like movies and sex (ok, Norcross only mentions getting a massage, but the right massage can convey a totally different message; Norcross later even uses a G-rated example)
  • Interpersonal strokes – nice things said by others
  • Positive self-talk – nice things said by yourself to your self
  • Tokens – non-consumable treats that can be accumulated and traded later for other types of rewards like pizza, a movie, or a good massage
  • Removal of a dreaded chore by paying someone else to do something you hate to do as a reward for hitting a new milestone of changed behavior

The secret is to identify those rewards that modify your behavior and then create a reinforcement plan that will get you through your essential 90-day successful change time frame. Your reinforcement plan should follow these suggestions:

  • Reinforce yourself for reaching target behaviors
  • Keep rewards contingent on meeting a prespecified step
  • Reward each baby step taken toward a bigger destination
  • Deliver the reward immediately and every time
  • Don’t cheat yourself – do all the work required to get each reward legitimately
  • Rotate the rewards being used
  • Create and fulfill a contingency contract with a member of your change team, such that, if you hit a target, then they will participate in a reward event with you
  • Regardless of what other rewards are used, constantly give your self reassuring compliments and come to own a positive self-image
  • Never punish your self for not performing as desired

Norcross acknowledges people are most likely going to break this last rule. Therefore, he proposes the following suggestions for punishments:

  • Punish like a tree: immediately, contingently, and calmly
  • Punish consistently
  • Punish early in the behavior chain
  • Vary the punishment like you vary the rewards
  • Punish the failure and then immediately reward the good behavior
  • Put yourself in time out
  • Ignore bad behavior (i.e. failures to behave as desired) and just reward the good stuff

Norcross lists the eight most common countering methods as:

  1. Diversion
  2. Exercise
  3. Relaxation
  4. Assertion
  5. Healthy thoughts
  6. Exposure
  7. Imagery
  8. Acceptance

Numerous other possible countering methods exist. Almost anything will do if it answers the question, “What is the healthy opposite or alternative to my problem?”

Norcross next jumps to the core premise of cognitive behavioral therapy. CBT’s premise is one’s interpretations of and feelings about an event, usually based on one’s own (often incorrect) beliefs, are probably more important than the event itself.

After a brief review of CBT, Norcross discusses several of his listed countering methods. Repeating all his discussion is beyond the scope of and space available in this post. Suffice it to say, I think it’s worth your reading after you get the book.

The last of Norcross’s list of countering methods, however, bears a few sentences here. Norcross quotes Niebuhr’s Serenity Prayer, focusing on its first part. I agree with him – acceptance of those things you cannot change is an essential implement in your toolbox for effective living. The wisdom to know the difference between the unchangeable and the changeable is also an excellent expression of life’s precious resource of intellect.

The middle part of the Serenity Prayer, however, “Courage to change the things I can,” to me, is the most important. Being Great! All the time! is all about continuous quality improvement in all the facets of your life. Be wise enough to know what you can change and accept what you cannot change.

But for Greatness! sake, invest your life’s precious resources in enhancing the very essence of living your life by changing the things you can.

Norcross finishes the last half of his Perspire Step/Stage discussing changing your environment and developing and using your change team effectively. Again, there’s more there than fits here. Buy the book Changeology and read it. Nonetheless, here are the tops of the change team waves:

  • Listen actively and accept genuine support
  • Chat frequently
  • Express what you need clearly
  • Keep it positive
  • Use an experienced coach
  • Accept peer pressure
  • Return the favor
  • Buddy up
  • Race to the top
  • Enlarge the team
  • Invite challenges

We are now 51% of the way through Changeology.

[reminder]What’s one thing you are wise enough to know you cannot change and you are willing to accept and work around?[/reminder]

5 Changeology Steps To Becoming Great! All The Time! – Part 5

book_imgChangeology Step 2: Planning Before Leaping contains a lot of information. These are the tops of the waves. Read the book yourself to get the full effect.

Norcross’s planning skills include:

  • Defining your goals specifically.
  • Tracking progress some more,
  • Assembling your change team,
  • Solidifying your commitment, and
  • Finalizing your action plan.

But, Norcross cautions us, do not plan to the level of dysfunctional perfectionism. Continue reading “5 Changeology Steps To Becoming Great! All The Time! – Part 5”

5 Changeology Steps To Becoming Great! All the Time! – Part 3

book_imgIn Part 2 of this series on John Norcross’s Changeology and it’s similarity to parts of the P10 Principle, we discussed Norcross’s brief discussion on the science of change. In this Part 3, we will discuss what Norcross calls “The Keys” to change.

Effective change takes time; usually at least 90 days. And there are certain catalytic strategies that provoke or accelerate significant change.

 

Continue reading “5 Changeology Steps To Becoming Great! All the Time! – Part 3”

5 Changeology Steps To Becoming Great! All the Time! – Part 2

book_imgIn our first post on change and Changeology, we discussed John C. Norcross’s fascination with change. In this second post we are going to look at the first part of Changeology, wherein Norcross discusses the science behind and keys supporting.

Change is hard. Not the constant change that permeates our growth in life. That’s natural and just a little bit difficult each time we do it. But, focused and intentional change is hard. We resist this type of change with a love/hate vengeance. Don’t fight this resistance; embrace it and use it as fuel.

Norcross’s Changeology posits we all change within Four Ambition Clusters: Continue reading “5 Changeology Steps To Becoming Great! All the Time! – Part 2”

5 Changeology Steps to Becoming Great! All the Time! – Part 1

book_imgAchieving Greatness! requires change. For this and the next seven posts we are going to see how the methods we teach at Great! All the Time! stack up against the teachings of probably the Greatest Changeologist in the world.

John C. Norcross, Ph.D. states in Changeology that following his scientific program outlined therein can increase your chance of success in changing what you want to change and experience lasting results within 90 days and without drugs or other types of formal treatment. Continue reading “5 Changeology Steps to Becoming Great! All the Time! – Part 1”

The Most Important Way To Show You Want A Productive Relationship

The Produce is Better From a Daily Tended GardenHave you ever had a relationship simply disappear before your very eyes? After the shock of realizing the other half of the relationship is gone, did you ever wonder, to yourself or even others, “What happened?”

Was it you? Was it the other person? Did a third person steal the relationship away?

Yeah. I’ve had those “What happened?” moments more times than I’d ever care to count. Luckily, I’ve kept the first, second, third, and fourth through ninth relationships in my life fairly solid over the long term. Ditto for a handful of truly close friendships as well.

Nonetheless, for the rest of those relationships that have slipped through my fingers, the common denominator is Continue reading “The Most Important Way To Show You Want A Productive Relationship”